Terms of Service

These Terms of Service establish the rules that apply when you visit, browse, or make a purchase through my store. By using our website, you acknowledge that you have read and agree to these Terms, together with any policies referenced on our website.

1. Website Access

You may use our website for personal and lawful shopping purposes.

You must not use the website in a way that could:

  • Violate applicable laws or regulations

  • Disrupt website operations

  • Circumvent security or access controls

  • Introduce malicious software or harmful code

  • Attempt to gain unauthorized access to systems or accounts

  • Interfere with another customer's use of the website

  • Collect website information through unauthorized automated methods

We may restrict access to the website when reasonably necessary to protect our customers, systems, or business.

2. Account Responsibilities

Certain features may allow or require you to create an account.

If you create an account, you are responsible for providing reasonably accurate information and maintaining the confidentiality of your login credentials.

You should notify us if you believe your account has been accessed without authorization.

We may suspend or terminate an account where reasonably necessary because of suspected misuse, fraud, security concerns, or violation of these Terms.

3. Product Listings

We offer products including VR headsets, smart glasses, gaming cards, and other related merchandise.

Product information may include descriptions, photographs, specifications, compatibility information, dimensions, packaging details, and other information supplied or maintained for the applicable listing.

We make reasonable efforts to keep listings accurate, but minor differences may occur between displayed images and the physical product, including differences caused by screen settings, photography, packaging revisions, or normal manufacturing variation.

4. Product Compatibility

Before purchasing an electronic device, accessory, or gaming-related product, customers should review the applicable product description and compatibility information.

my store does not guarantee compatibility with equipment, software, platforms, accounts, applications, or accessories that are not expressly identified as compatible in the applicable product information.

If you have questions about compatibility before ordering, please contact customer support.

5. Product Use

Customers are responsible for using products according to applicable instructions, warnings, manufacturer guidance, and safety information supplied with the product.

For electronic products such as VR headsets and smart glasses, customers should follow applicable operating instructions and discontinue use if the product appears damaged or unsafe.

6. Gaming Cards and Activation Products

Some gaming cards or similar products may require activation, redemption, registration, or use through a third-party platform.

Any platform, account, geographic, expiration, or activation requirements disclosed with the product should be reviewed before purchase.

Once a code has been revealed, activated, or redeemed, return eligibility may be restricted except where a refund or other remedy is required by applicable law.

7. Prices and Product Availability

Prices and product availability may change without notice.

We may correct typographical errors, inaccurate pricing, inventory information, or other listing mistakes when discovered.

If an obvious error affects an order that has already been submitted, we may contact you before fulfilling the order or cancel the affected order and provide an appropriate refund where payment has already been collected.

8. Placing an Order

When you submit an order, you are requesting to purchase the products shown in your cart.

An automated order confirmation confirms that we received your request. It does not necessarily mean that the order has been accepted for fulfillment.

We may decline or cancel an order when reasonably necessary, including because of inventory limitations, payment issues, suspected fraud, significant listing errors, or shipping restrictions.

9. Payment

Orders must be paid using an available payment method shown during checkout.

Payment authorization is handled by the applicable payment provider. If payment cannot be authorized or completed, we may be unable to fulfill the order.

Additional payment terms are described in our Payment Policy.

10. Delivery

Shipping arrangements, estimated delivery times, available destinations, and related matters are governed by our Shipping Policy.

Delivery estimates are provided for planning purposes and may be affected by circumstances outside our reasonable control.

Customers are responsible for reviewing the shipping information entered during checkout.

11. Returns and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Refund Policy.

Certain products, including activated or redeemed game cards and other products with specific return restrictions, may have different eligibility requirements.

Nothing in these Terms is intended to remove rights or remedies that applicable law gives consumers.

12. Intellectual Property

The website and its original content, including written materials, page designs, graphics, logos, and other website elements, may be protected by intellectual-property laws.

You may view and use website content for ordinary personal shopping purposes.

Unless permitted by law or authorized by us, you may not reproduce, distribute, modify, publish, sell, or commercially exploit website materials.

13. Third-Party Platforms

Certain products or services may interact with third-party platforms, applications, websites, payment providers, or gaming services.

Those third parties operate independently and may establish their own terms, account requirements, privacy practices, or service conditions.

We are not responsible for services that are outside our reasonable control.

14. Website Content and Availability

We aim to keep our website available and useful, but we do not promise that the website will always operate without interruptions, delays, errors, or technical problems.

We may temporarily modify, suspend, or discontinue portions of the website for maintenance, security, updates, or other operational reasons.

15. Prohibited Activities

You may not use our website to engage in fraudulent activity, impersonation, unauthorized transactions, abuse of promotions, interference with website security, or other conduct that violates applicable law or these Terms.

We may take reasonable action when prohibited activity is identified.

16. Limitation of Liability

To the extent permitted by applicable law, my store will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or products purchased through it.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Applicable Law

These Terms are intended to be governed by the applicable laws of the State of Pennsylvania and the United States, except where applicable law requires otherwise.

Any consumer rights that cannot legally be waived remain unaffected.

18. Changes to These Terms

We may revise these Terms when our products, website functions, business practices, or legal obligations change.

The current version will be published on this page together with its effective or updated date. Continued use of the website after changes take effect constitutes acceptance of the revised Terms to the extent permitted by law.

19. Contact Details

For questions concerning these Terms, please contact:

my store
1550 Irene St
Bethlehem, PA 18017
United States

Phone: +1 610-674-5851
Email: support@metaqueste.shop.