This Payment Policy explains how purchases made through my store are charged and how payment-related issues are handled. Payment options may vary depending on the order, product, location, and checkout conditions.
1. Payment at Checkout
The full amount due for an order will be presented during checkout before the purchase is submitted.
The amount may include:
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Product prices
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Applicable sales taxes
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Shipping charges
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Any other charges clearly presented before payment
By completing checkout, you authorize the applicable payment provider to process the amount shown for your order.
2. Available Payment Methods
The payment methods offered to you are displayed during checkout.
Depending on availability, these may include major credit and debit cards such as:
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Visa
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Mastercard
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American Express
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Discover
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JCB
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Diners Club
Other payment options may be displayed when available.
If a particular payment method is not shown at checkout, it is not currently available for that transaction.
3. Transaction Currency
Unless otherwise indicated, prices on our website are presented in U.S. dollars (USD).
If your card or bank account is maintained in another currency, your financial institution may perform the currency conversion and may charge its own conversion or international transaction fees.
4. Authorization of Transactions
After you submit your payment details, the transaction may be reviewed or authorized by the applicable payment provider.
An order will normally proceed only after payment has been successfully authorized.
A declined, expired, invalid, or otherwise unsuccessful payment may prevent the order from being accepted for fulfillment.
5. Payment Verification
For certain transactions, additional verification may be required to protect customers and prevent unauthorized purchases.
We may request confirmation or additional information when a transaction appears inconsistent with normal purchasing activity or presents a reasonable security concern.
If a transaction cannot be verified, we may cancel the affected order. When payment has already been collected, an applicable refund will be processed to the original payment method.
6. Card Information
Payment card information is handled through the payment services available on our website.
We generally do not retain complete card numbers or card security codes on our own systems. Payment processors may independently store or process payment information according to their own security and privacy requirements.
7. Billing Details
Please make sure your billing information is accurate when completing checkout.
Incorrect billing information may result in a failed authorization or require additional verification before an order can be processed.
If you believe your billing information was entered incorrectly, please contact us as soon as possible.
8. Orders With Multiple Products
If an order contains several products, the payment amount may cover the complete order even if individual products are fulfilled or shipped separately.
Where separate shipments are necessary, this does not by itself create additional product charges beyond the amount presented and authorized at checkout.
9. Payment Errors
If you believe that an incorrect amount was charged, a payment was duplicated, or another transaction problem occurred, please contact our support team.
We will review the available order and transaction information and, when appropriate, work with the relevant payment provider to resolve the issue.
10. Refunds to the Original Payment Method
When a refund is approved under our Refund Policy, we generally return the applicable amount to the payment method used for the original purchase.
Once we submit the refund, the time required for the funds to appear depends on the card issuer, bank, or payment provider.
A refund may therefore not appear immediately after we confirm that it has been processed.
11. Promotional Offers
Discounts, promotional prices, and other payment-related offers may have specific conditions displayed with the applicable promotion.
Unless expressly stated otherwise, promotional offers cannot be applied retroactively to previously completed orders.
We may correct or withdraw a promotion where there has been an obvious technical or pricing error.
12. Unsuccessful Payments
If a payment fails, you may be asked to select another available payment method or resubmit the transaction.
An order is not considered successfully paid until the applicable payment authorization has been completed.
13. Contact for Payment Questions
For questions concerning a charge, payment authorization, refund, or other payment matter, please contact:
my store
1550 Irene St
Bethlehem, PA 18017
United States
Phone: +1 610-674-5851
Email: support@metaqueste.shop.